What is included in your packages?
Our packages are fully comprehensive and include: plant, machinery, equipment, maintenance, chemicals, materials and health & safety work wear.

What happens when the plant or machinery breakdowns?
In event of breakdown we have a contract with a specialist repair company who provide mobile support. We also have a stock of additional equipment available for emergencies.

What are your quality standards?
We are certified to the ISO 9001 standard, this standard covers such elements as: our work quality, administration, the competence of our employees, our resources, our equipment and safety.

Do you have a Health & Safety policy?
We have a full policy for H&S and our operational management team are trained in health & safety carry out regular on-site audits. These audits are provided to our clients.

Do you supply your staff with work wear?
All operators are provided with both day-to-day and health and safety work wear. Our managers monitor the use of work related H&S equipment and provide on site training.

What support can we expect from your company?
As part of our ongoing commitment to our clients we provide regular management audits on quality control, health and safety and good housekeeping, as well as ongoing training and client visits.

How do you meet the changing demands of our business?
By maintaining a positive and supportive ongoing relationship with our clients we are able to react to the changes our industry demands. We believe that since we act as part of a team we are able to take a proactive approach allowing us to constantly improve and develop the services we provide.

Can you provide other staff, as well as valeters?
Yes, we can offer a range of temporary support staff, including painters, office staff, drivers, car park staff, cleaners and even office staff.

What procedures do you have to manage the operation?
Our managers implement and oversee an efficient programme for running operations, from their regular visits, audits and support meetings to our unique computer management application. These business systems ensure the smooth and efficient running of the valeting service.

What administration is involved?
The usual system of dockets in triplicate is nearing the end thanks to our revolutionary computer system, the AMS (Assured Management System) will slash the day-to-day administration improving efficiency and saving both time and wasted money. To learn about the system in more detail click here.

Are you able to provide a comprehensive service to our group?
Yes, we currently provide a wide variety of services and have a very large and flexible workforce enabling us to react to client requirements whether they be large or small. Our computer based management system further assists us in providing an extremely efficient service. The system allows users to obtain live production information and up to the minute management statistics by department, dealer, division or group.

Are your products environmentally friendly?
All of our products are environmentally friendly and we provide all necessary COSHH (Control of Substances Hazardous to Health Regulations ) data sheets.